It tugs my heart strings everytime I arrive at Normandale, to find my two “babies” champing at the bit to get out of the car, and into the kennels without a backward glance at mum! Yes, it hurts, but it also makes me safe in the knowledge that the two members of my family are quite happy to go off in the complete knowledge that they are off for fun, fun, fun! They are pleased to see me when I pick them up, but I know they have had a whale of a time, they don’t come home with that “doggy kennel smell” that I have had from periods of boarding before, and come home happy but exhausted.
The Kennel staff certainly know their stuff and can comment of what they notice on their charges on their return to their owners.
I also have to thank the staff for their quick actions in getting my dear Shenzi to the vet with a gastric torsion. Age was not with her, but I fear if she had been anywhere else, even at home with an animal sitter, her symptoms would not have been picked up so quickly.
Once you have boarded, your “babies” become part of the Normandale family, and every little detail is remembered. I think I have been boarding there for ……. coming up to 10 years, and would not go anywhere else.
Staff certainly know their stuff and I would have no hesitation in recommending the kennels.
D. Allery, Jake & Hattie the Weimeraners.