Hello Pat
Thank you for taking time out to ring me last week to offer your condolences for Ollie. Many thanks to you and all the staff at Normandale for the excellent service you provided whenever Ollie came to stay.
As I mentioned on the phone, Ollie would have been 12 years old this November. I think he was about eight months old when me and Sandra first came to you because Ollie was starting to get aggressive whenever we tried to take back something he had stolen. It was usually a tea towel,socks, pants or knickers. Sometimes his bed looked like a bad day at Primark but with your help and advice, we came to realise that we both needed training as well as Ollie and that he was not the monster we thought he was.
Ollie never became the most obedient dog in the world (I’ve got the scars to prove it) but thanks to you Pat, for the best part of 12 years, we came to enjoy and love a very special friend.
As I mentioned, we are going to put Ollie’s ashes in our garden and you kindly said you would like to get a plant for him. Thank you. Just let me know and I will come and collect it.
Once again, thank you.
Rod & Sandra